RETURNS POLICY

We want you to be happy with your Wayver purchase. If something isn't quite right, you can return or exchange eligible items within 30 days of delivery.

Our online Returns Portal makes the process quick and easy.

How to Return or Exchange an Item

1. Start your return: Visit our Returns Portal and enter your order details.

2. Choose your option: Select the items you'd like to return or exchange and follow the prompts.

3. Pack your items: Carefully fold and pack your items, preferably using their original packaging.

4. Send your return: Follow the shipping instructions provided through the portal.

5. Receive your refund or exchange: Once your return has been received and approved, we'll process your refund or exchange. If you've selected Instant Exchange, your replacement items will be dispatched straight away.

↩️ Return Shipping Costs - Within Australia

Return shipping costs depend on whether you selected Checkout+ when placing your order.

• With Checkout+: Enjoy free return shipping on eligible returns and exchanges.

• Without Checkout+: You can purchase a return shipping label through our Returns Portal or arrange and pay for your own return postage.

Shipping of replacement items is always free, regardless of whether you selected Checkout+.

🔄 Exchanges - within Australia

Need a different size, colour or style? You can easily request an exchange through our Returns Portal.

We offer two convenient options:

Instant Exchange

Get your replacement items sent straight away, without waiting for your return to reach us.

A temporary hold is placed on your credit card until your original items are returned and processed. Simply follow the instructions in the Returns Portal to complete your exchange.

Standard Exchange

Not in a rush? Simply send your original items back to us, and we'll dispatch your replacement items once your return has been received and approved.

All replacement items are shipped free of charge, and you'll receive tracking details by email once they're on their way.

Return Conditions

Returns and exchanges are accepted within 30 days of delivery, provided:

• Items are unworn, unwashed and unaltered.

• All original tags remain attached.

• Items are returned in their original condition.

All returned items are subject to inspection before approval.

Packing Your Return

• To help us process your return efficiently, please:
• Fold items neatly, as they were originally packed.
• Include any original tissue paper, where possible.

Place items back into their original poly bags, even if the bags have been opened or torn.

📦 Multi-Buy & Bundle Returns

If you're returning items purchased as part of a multi-buy or bundle offer, your refund will be adjusted based on the items you keep.

Bundle discounts only apply when the required number of items is retained.

Examples:

These examples assume standard individual prices of $40 per tee and $99.95 per chino. Any applicable return shipping costs are additional.

🌏 International Returns

We accept eligible international returns within 30 days of delivery.

International customers are responsible for arranging and paying for return shipping. We recommend using a tracked postal service, as we cannot take responsibility for parcels lost in transit.

Please send returns to:

Wayver Returns
PO Box 700
Northcote VIC 3070
Australia

💰 Refund Processing

Once your return has been received, we'll inspect the items to ensure they meet our return conditions.

• Approved refunds are issued to your original payment method.

• Refunds are typically processed within 1–2 business days of inspection.

• Original express shipping and return postage charges are non-refundable.

• You'll receive an email confirmation once your refund has been processed.

Please allow additional time for your payment provider to return the funds to your account.

❓ Need Help?

If you have any questions about your return or exchange, we're here to help.

Email us at customerservice@wayver.com or get in touch through our live chat.