Free EXPRESS shipping on au orders

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Free EXPRESS shipping on au orders

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    • SHIPPING


    SHIPPING COSTS & DELIVERY TIMES

    Australia - FREE Express Shipping (1-2 Days)

    New Zealand - FREE Standard International 'Pack and Track' (6-12 Days)
    New Zealand - $8.00 Express International (3-6 Days)

    U.S.A. - $5.00 Standard International 'Pack & Track' (8-12 Days)
    U.S.A. - $15.00 Express International (4-7 Days)

    Rest of the World - $25.00 Standard International 'Pack & Track' (8-12 Days)

    PROCESSING & TRACKING 

    Order before 12pm (AEST) - Same day dispatch (Mon-Fri)
    Order after 12pm (AEST) - Dispatched the next business day

    When your order has been placed, a confirmation email will immediately be sent to your nominated email address, which will include your tracking details. If you do not receive a confirmation email, please email us at customerservice@wayver.com, and to confirm your order was placed.

    Deliveries are sent during normal business hours between Monday and Friday. Purchases made on weekends and public holidays will be processed on the next business day.

     

    TAXES & DUTY (International Orders)

    New Zealand - All orders below NZ$1000 do not incur any import taxes or duties.

    U.S.A. - All orders below $800 USD do not incur any import taxes or duties.

    International orders do not include any taxes or duties which may be requested by customs at the destination country and any duties or taxes incurred are the responsibility of the delivery recipient. For more information on taxes, duties and customs regulations please check online or contact your local customs office directly.

    Please note that in accordance with Australian export regulations we are required to declare the exact value of all items and identify the order as dutiable “merchandise”. We are also prohibited by law from identifying an order as a “gift” for export purposes, even if a customer has placed the order with the intention of delivery to a gift recipient.

      

    CHANGES TO YOUR ORDER

    If you need to make a change to your order, contact us immediately (via email at customerservice@wayver.com) and we'll do what we can to help. If your order hasn't been shipped we can accomodate most changes, however if it's been shipped already there's very little we can do other than attempt to recall the parcel.

      

    Please note all goods are shipped from our warehouse in Melbourne, Australia.