RETURNS POLICY

Before starting, please take a moment to review the returns policy below.

🔄 Exchanges - within Australia

- Free exchanges accepted within 30 days of delivery
- Items must be unworn, unwashed, unaltered, with all tags attached
- Once your returned items are received, exchange items will be shipped and tracking details emailed

↩️ Returns - within Australia

- Returns accepted within 30 days of delivery
- Free return shipping within Australia
- Starting Feb 15th 2026, a $2 restocking fee per item returned
- Example: returning 4 items = $8 total
- Items must be in original condition: unworn, unwashed, unaltered, with tags attached
- Express shipping fees are non-refundable

Packing Your Return

Fold items as they arrived
Include any tissue paper
Place items back in the original poly bags (even if torn)

Note: Returns not folded correctly may incur a $1.50 repacking fee per item, deducted from your refund.

📦 Multi-Buy & Bundle Returns

If returning items from a multi-buy or bundle, refunds are adjusted based on items kept. Full bundle discounts only apply if all items are retained.

Examples:

Bought 4 tees for $99, returned 3 → 1 tee kept = charged $40, refund $59
Bought 4 tees for $99, returned 2 → 2 tees kept = charged $80, refund $19
Bought 4 tees for $99, returned 1 → 3 tees kept = charged $99, no refund
Bought 2 chinos for $149, returned 1 → 1 chino kept = charged $89.95, refund $59.05

🌏 International Returns

We do not arrange international returns. Customers are responsible for shipping costs and should use a tracked service.

Send returns to:

Wayver Returns
PO BOX 700
Northcote VIC 3070
Australia

💰 Refund Processing

Returns undergo a quality check
Approved refunds are issued to the original payment method, less any applicable restocking or repacking fees
Processing typically takes 1–2 business days
You will receive an email notification when the refund is complete

❓ Need Help?

Email: customerservice@wayver.com
Or use live chat — we’re happy to help.